Warranty documents

What is the difference between a product warranty and a linear power warranty?

Separate photovoltaic module product coverage from published power-retention commitments and review both documents.

Short answer

A product warranty and a linear power warranty address different subjects. In the current Sunhorn English datasheets, five models list a 15-year product warranty and two list a 25-year product warranty; all seven list a 30-year linear power warranty. The applicable issued terms still control scope, conditions, exclusions and remedies.

Warranty documents

Read the covered subject

Check what each document covers, excludes and requires. Warranty duration does not explain claim eligibility, evidence, remedies or responsibility for related costs.

Keep the exact model path visible

SH18-54H-D, SH21R-48H-D, SH18-72H-D, SH21R-66H-D and SH21-66H-D publish 1% first-year degradation, 0.4% annually thereafter and 87.40% retained power at year 30. SH21R-192H-D and SH21R-264H-D publish 1%, 0.35% and 88.85% respectively. These are datasheet fields, not a substitute for the issued warranty.

Record the full claim path

Keep purchase records, serial information, installation evidence and required test procedures. Commercial teams should not promise remedies beyond the issued terms.

Check the curve without inventing legal coverage

The published SH21R-192H-D summary permits an arithmetic cross-check, not a complete warranty interpretation.

Check the curve without inventing legal coverage
Field or stepExample entry or evidence to record
Published power fieldsFirst-year degradation 1%; annual degradation thereafter 0.35%; retained power at year 30: 88.85%.
Curve cross-check100 − 1 − (29 × 0.35) = 88.85%. This checks the summary convention, not test uncertainty, claim entitlement or field energy.
Contract reviewRequest the issued warranty: covered model, starting date, beneficiary, destination, exclusions, measurement method, notice process and remedies.

Published summary fields do not establish the complete contractual warranty. No additional duration, remedy or service commitment is inferred.

Project checklist · Warranty documents

  1. Exact model and destination
  2. Applicable warranty version
  3. Coverage, exclusions and remedies
  4. Claim evidence and procedure
  5. Authorized commercial confirmation

FAQ

Frequently asked questions

Does a longer headline always mean broader coverage?

No. Scope, exclusions, remedies and conditions must be read.

Is the linear power warranty a yield guarantee?

No. It describes published product power-retention terms, not a project energy-yield promise.

Which document controls a claim?

The applicable issued warranty terms for the exact product and transaction.

Sunhorn

Turn the reading into a model-specific review.

Share the application, target power range, destination and order requirements so the exact datasheet can be checked against the project.

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